Effective Date: 9/4/2025
Welcome to LM Ironwerks (“we”, “our”, or “us”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at www.lmironwerks.com, operated by LM Ironwerks, LLC.
By using this website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following personal information from users:
- Full Name
- Email Address
- IP Address
- Shipping and Billing Addresses
- Browser User Agent Information (information about your web browser)
Payment Information: We do not store or process payment information directly. Payments are handled securely through third-party payment processors.
2. How We Collect Information
We collect your information in the following ways:
- Through forms you complete on the website (e.g., checkout, contact forms)
- Automatically via cookies and similar tracking technologies
3. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill orders
- To provide customer service and respond to support inquiries
- For internal analytics to improve our website and services
- For marketing purposes only if you have opted in
4. Sharing of Information
We do not sell or rent your personal information.
We may share your information only in the following circumstances:
- With shipping carriers to generate shipping labels
- With Federal Firearms License (FFL) holders to facilitate legal firearms transfers
- With law enforcement or regulatory authorities, but only in response to a valid legal request such as a subpoena or court order
5. Cookies and Tracking Technologies
We use cookies to enhance your shopping experience and enable core website functionality such as:
- Remembering your cart contents
- Managing session logins
- Analyzing site usage
We do not use cookies to share data with third parties for advertising.
6. Your Data Rights
You have the right to request deletion of your account and associated data. To make such a request, please contact us via our contact form.
7. Data Retention and Security
- We retain customer purchase history for recordkeeping, order fulfillment, and customer service purposes.
- We implement reasonable technical and administrative safeguards to protect your personal information from unauthorized access or disclosure.
8. Legal Compliance
We comply with applicable laws regarding data protection and consumer rights. This policy may be updated to reflect changes in legal requirements.
Note for EU Visitors: This website is not intended for users located in the European Union. We do not offer services to, or knowingly collect personal information from, individuals residing in the EU.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you’d like to make a data request, please contact us using our website’s contact form.
This Privacy Policy is subject to change. Any updates will be posted on this page with a new effective date.